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Frequently asked questions
What is the return policy?
At Led House, we offer a 7-day return policy from the date of delivery. If you are not satisfied with your purchase, you may request a return within 7 days.
Are the products genuine and branded?
Yes. All products sold on Led House are 100% genuine, sourced directly from authorised distributors and manufacturers.
When will I get my order?
Orders are usually delivered within 1-2 working days, depending on your location and product availability.
Do you provide warranty on products?
Most products come with a manufacturer’s warranty. Warranty details vary by brand and are mentioned on the product page or invoice.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos or videos. We will arrange a replacement or refund as per policy
Is installation service provided?
Led House offers professional installation services for selected electrical and lighting products.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available for selected products and locations.
Can I cancel my order?
Orders can be cancelled before delivery.
How can I contact Led House?
You can contact us via Phone (7001802958), WhatsApp (7001802958), or Email (info@ledhouse.in)